Hi 👋 I'm Alex,
a freelance UI/UX/product designer.

I help companies ideate, build, and scale digital products, user experiences, and design systems. Brands I've worked with include   ­

I help companies ideate, build, and scale digital products, user experiences, and design systems. Brands I've worked with include   ­

I help companies ideate, build, and scale digital products, user experiences, and design systems. Brands I've worked with include   ­

I help companies ideate, build, and scale digital products, user experiences, and design systems. Brands I've worked with include   ­

I help companies ideate, build, and scale digital products, user experiences, and design systems. Brands I've worked with include   ­

Additionally, I'm the founder of Hinauf and a jury member at the CSS Design Awards.

Additionally, I'm the founder of Hinauf and a jury member at the CSS Design Awards.

Additionally, I'm the founder of Hinauf and a jury member at the CSS Design Awards.

Additionally, I'm the founder of Hinauf and a jury member at the CSS Design Awards.

Based in Munich.
Working with clients worldwide.

Striving to add value.

I'm a pragmatic and solution-oriented freelance designer with a strong focus on delivery and outcome.

For almost 2 decades, I have supported startups and industry leaders with design solutions and strategy, driving their growth, improving profitability, and unlocking value.

Whether your goal is to launch a new digital product, to build a scalable design system, or to break the internet and reach a new sales record, I can help.

Are you looking for experience and know-how, while trying to optimize your ROI in design? Someone who can make a difference and support with reaching business goals through data-informed design solutions, strategy, and DesignOps?

Let's talk 

I've worked for

hotjar_new
viu
zooplus
fazua
bundesliga
fcbayern
juventus
seat
audifootball
allianzarena
vkb
bosch
carlton
dewa
a2a
magabus_boxed
jimdo_boxed
rameder_boxed
mnet
leonet_boxed

Services

Experience Design

State-of-the-art design practice

  • UI/UX Design
    CRO & LPO

  • User Research
  • Usability Testing
    A/B Testing

Products & Services

Design and strategy for your digital portfolio

  • Conceptual UI/UX

  • MVPs & Prototypes

  • Product Discovery

  • Product Vision

  • Product Strategy

Digital Branding

Systemic structuring of your brand

  • (Multibrand) Design Systems

  • Brand Development

  • Creative Direction

Facilitation

Build better products, faster 

  • Design Sprints

  • Ad hoc Workshops

Featured projects

1/3

Hotjar

Exploring the future of behaviour analytics. 

In a nutshell

I worked with Hotjar in visualizing their new, engaging future product experience. The product vision was presented in form of a visiontype (vision + prototype), showcasing a set of user flows and collaborative cases within Hotjar and highlighting the most important interactions inside the tool. The product vision presented new forms of collecting, analyzing and understanding user behaviour, as well as a new way to report findings to stakeholders in order to gain their buy-in. Ultimately, the result of this project is currently being used at Hotjar as a “north star” to foster alignment across all teams, and serving as the foundation to work out the new, upcoming version of Hotjar.

What I did

  • Analyzed and audited current product

  • Run ideation sessions with stakeholders

  • Defined a desired future state (vision) 

  • Reworked IA, interaction models and patterns

  • Designed a whole new product concept

  • Created a prototype

  • Recorded explanatory videos of use cases 

Highlights / Results

2/3

VIU Eyewear

Boosting conversions by optimizing the user experience.

In a nutshell

I helped VIU Eyewear redesign their platform and develop their omnichannel marketing strategy. I helped identify and address issues in the user journey and I designed iteratively to optimize the user experience across all digital touchpoints. Additionally, I revamped the visual design to better match the brand character, and I updated their design system accordingly.

What I did

  • Worked closely with management to define and implement strategy across the organization

  • Redesigned the UI to better match the brand
  • Amended disparities in the design and delivered a consistent user experience across the platform

  • Designed iteratively for CVR optimization

  • Run qualitative & quantitative user testing

  • Tested and validated 3rd party services (eg. chat support, virtual try-on, automated emails)

  • Redesigned transactional flows (checkout + emails)

  • Mentored junior designers

Highlights / Results

  • +84% Omnichannel conversions

  • A well-performing platform that matches the brand character:
    VIU Website ↗︎

3/3

Zooplus

Transforming Europe's leading pet online shop from inside. 

In a nutshell

I joined Zooplus as their first UI/UX design expert, and during 3 years, I helped redesign the platform across all channels, leading its transition into what it is today. Among my key contributions were building a design system, establishing design processes and helping build/scale a product design team. I also took a leading role in advocating for the strategic value of design and fostering a design culture inside the organization. On the operational side of design, I analyzed page insights and user behaviour, conducted user research, and designed, tested and validated new alternatives, features and MVPs — for the website and for the apps.

What I did

  • Designed and built a design system

  • Worked iteratively to redesign the complete platform

  • Helped foster a design culture across Zooplus

  • Built and scaled a design team

  • Conducted CVR optimization

  • Run qualitative & quantitative user testing

  • Developed new features and functionalities

  • Designed MVPs and prototypes

  • Launched new shops, based on the new framework

  • Redesigned the mobile apps — transitioned from 34 apps with embedded web views into a single framework with a native mobile experience

Highlights / Results

  • +30% Y/Y growth rate (avg.)

  • Sales increase from 711M to 1.346M in 3 years

  • +25,5% Y/Y new customer acquisition (avg.)

  • 95% customer retention

  • +30% mobile conversion

  • App rating increase from 3.4 to 4.8 (of 5)

Got a project you want to discuss?
Get in touch!

© 2019 -  Alexander Venus

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